Refund and Returns Policy

We are proud to offer high quality products and want to ensure you are happy with your purchases from Bunya Cottage Creations. If you are not delighted with your purchase for whatever reason, you may return unwashed, unworn and unused items in their original condition upon presentation of the original invoice within 30 days of purchase.

Please choose sale items carefully as they are non-refundable and non-exchangeable.

Please do not break open packaging that is non-resealable if you wish for an exchange.

Goods will be dispatched once full payment has been received. The goods will beheld for a maximum of two (2) weeks from the date of invoice. Please note: once invoiced, we do not accept changes to orders.

Returns or exchanges of online purchases must be sent by post.

If you would like to exchange or refund an item, please CLICK HERE to download and fill-in the return or exchange form and include it with the returned goods. Once the returned item is received, a new order with the exchanged item will be processed if an exchange is requested. We will notify you via email once your exchange has been processed.

Please post your item along with the original invoice to:

Bunya Cottage Creations
PO Box 187
Mount Nebo, QLD 4520

If you think you have received a faulty, damaged or incorrect item please CONTACT US HERE and we will assist you.

Please note: we are unable to replace or refund items damaged through improper laundering. Please follow the instructions on the care label of the garment when washing.